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Shipping & returns

US Priority 2-4 Business Day Option

Using US Priority 2-4 Business Day Option, orders within the United States over $100.00 are shipped FREE via USPS; orders under $100.00 incur a flat rate of $7.95 per order.  

Most orders ship the same business day (Mon. - Fri.) when placed by 2PM CST.  Orders placed after 2PM CST ship the next business day. Orders are not shipped on Saturday, Sunday, or US Holidays.

US Priority Shipping (2-4 business days) usually arrives within 2-4 days after the order leaves our store. (excluding Sunday and Holidays)

Expedited RUSH Delivery

If you require expedited delivery, we also offer shipping via USPS Priority Express Mail, next day to most areas within the United States.  

Please contact us at 

[email protected] to confirm next day service to your area.  

US RUSH 1-2 Business Day Option

Value of Order

Shipping Cost

$0.00 - $100.00

$30.00

$100.01 - $200.00

$35.00

$200.01 - $300.00

$39.00

$300.01 - $400.00

$45.00

$400.01 - $600.00

$50.00

$600.01 - $800.00

$60.00

$800.01 - $1000.00

$70.00

$1000.01+

$80.00


Returns & Exchanges

We always want you to be happy with your purchase.  If for any reason you are not, please return it within 14 days of receiving your package. Regular priced merchandise is returnable for a full refund if returned within the return guidelines, items returned after this time frame will receive store credit only.  Sale items are returnable for store credit or exchange only, this includes items that are purchased with a promotional coupon. All items are considered final sale 30 days after the order date and are not eligible for returns and exchanges.  

All items must be in their original condition.and orginal tags must be attached.  Please include your original receipt when exchanging or returning. SHOE RETURNS -Shoes must be returned in the original shoe box and the shoe box packed in a shipping box.  Shoes returned with markings, labels, address information, etc on the shoe box or missing the shoe box will be refused and returned to sender.

Shipping and Handling Fees are not refundable.  If the original order received free shipping and the total falls below $100 after the return, the $7.95 shipping charge will be deducted from the refund.  

Exchanges

If you would like to exchange for a different size or item, please go to our website and place a new order.  Note EXCHANGE” in the comment section of the order and we will refund the $7.95 shipping fee when your item is received.  We will notify you upon arrival of your exchange so you know when when your new items have shipped.  

Please send returns to:

Beyond The Rainbow
Returns Dept.
629 Brookway Blvd.
Brookhaven, MS  39601