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Return Policy

Purchases or gifts may be returned within 10 days of the day you receive the order; unused, unwashed, in original condition and packaging, for a complete refund (excluding shipping charges). Please contact us for a Return Authorization number before returning any merchandise - this number must be clearly marked on the outside of the package.

Note: It is always best to send your packages back in a manner that is trackable (UPS, FedEx, or Delivery Confirmation). We cannot be responsible for non-receipt of returns that cannot be tracked, nor can we confirm receipt of a return/exchange until it has been processed.

Please do not return items to us later than 10 days after you have received them. Exceptions to this policy will be at the sole discretion of BeyondTheRainbow and will be issued a store credit at the current selling price minus a 25% restocking fee and shipping charges.

Exceptions:
1) Custom Ordered Items such as special occasion dresses from US Angels are special order items and may not be returned.
2) Holiday Merchandise is a final sale as of the date of the holiday.
3) Personalized items are not returnable.

Thank you for shopping @ BeyondTheRainbow.com!

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